Management and Organizational Studies 3305A/B Lecture Notes - Decision Aids, Attention, Confirmation Bias

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 3305A/B
• Professor: Suzanne Kearns

Document Summary

Selecting one option: more than a few seconds to decide, an element of uncertainty. Decision making involves risk good decision makers effectively assess risks. We start to see how a bad decision is made. Normative models describe what people should do. Descriptive models describes how people make decisions. Naturalistic decision making real-world, dynamic, time-pressured decisions. Optimal, rational decision making: what people should do. I don"t care what it costs, i"m getting it! . One of the ways rational decision happens. People consider choices until they find one that is good enough . Dynamic environments (i. e. time constraints, costs, benefits, outcomes) Firefighters at the scene, scuba-diving, pilots responding to emergencies. Lots of outcomes to consider: multiple goals, time stress, high risk, costs + benefits. If choices are slim and time is unlimited careful analysis is possible . However, when info exceeds workload management capacity, or time is limited, people shift to simplifying heuristics!