Management and Organizational Studies 1021A/B Lecture Notes - Lecture 4: Balanced Scorecard, Diversity Training, Employee Monitoring

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Michael Aloisio

Document Summary

Employee training: training describes those planned organizational activities that are designed to help employees acquire the job-relevant knowledge and skills necessary to change behaviors and improve performance on in their current jobs. Combination of formal education, job experiences, relationships and assessment of personality and abilities to help employees prepare for the future of their careers. Learning: describes when practice and experience lead to relatively enduring changes in i individual behaviors or behavior potential. Problem-solving, how we manage stress / make decisions. Cultural awareness: being able to navigate culture of organization. Training, learning and development linked to organizational needs and strategy. To remain competitive: to have strong learning culture. Training programs prepare employees for future positions, enable organization to respond to change, reduce turnover, enhance worker safety, improve customer service and product design. Rapid change requires employees to upgrade & learn new skills. Instead of select new employees, train existing employees. Organizational value in being perceived as a talent developer.