Management and Organizational Studies 2181A/B Lecture Notes - Lecture 4: Conscientiousness, Smoking Cessation, Absenteeism

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Theory of planned behaviour (azjen, 1991: behaviour is the result of attitudes, norms, the ability to perform, and the intention to behave. Moderate positive correlation with ocb, job performance. Canadians identified corporate culture, opportunity to use skills, opportunity to learn, ability to be creative as top drivers of job satisfaction: financial rewards, flexible hours, stress among least-cited. Values things that people consciously or unconsciously want to seek / attain (table 5-1) Which occupations have highest satisfaction: clergy, physio, firefighters, education administrators, painters, lowest packagers, bartenders, labourers (except construction) waiters, roofers. Pay satisfaction e(cid:373)plo(cid:455)ee"s feeli(cid:374)gs a(cid:271)out compensation for jobs (deserved, security, adequate for luxury items, etc. ) Promotion satisfaction e(cid:373)plo(cid:455)ee"s feeli(cid:374)gs a(cid:271)out the (cid:272)o(cid:373)pa(cid:374)(cid:455)"s p(cid:396)o(cid:373)otio(cid:374) poli(cid:272)ies a(cid:374)d execution, including whether promotions are fair, frequent, and based on ability: not all value promotions bring increase responsibility. And: do i enjoy being around them. Scientific management: simplification and routineness of jobs made them easier but overall job satisfaction decreased.

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