Management and Organizational Studies 2181A/B Lecture Notes - Lecture 19: Job Performance, Procedural Justice, Profit Maximization

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Justice: reflects the perceived fairness of a(cid:374) authorit(cid:455)"s de(cid:272)isio(cid:374) (cid:373)aki(cid:374)g: high levels of justice they believe that decision outcomes are fair and decision making processes are designed and implemented in a fair manner. Disposition based trust: means your personality traits include a general propensity to others. Cognition based trust: your trust is rooted in a rational assessment of the authorities trust worthiness. Affect based trust: means your trust depends on feelings toward the authority that go beyond any rational assessment. Disposition based trust: trust propensity: a general expectations that the words, promises, and statements of individuals and groups can be relied upon, trusting people view others in more favorable terms than suspicious people do. They have good intentions and strong moral disciplines. Affect- based trust: we trust because we have feelings for the person, like them or have fondness towards them, can even be chemicak, stimulates oxytocin.

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