Management and Organizational Studies 2181A/B Lecture Notes - Lecture 12: Kai-Fu Lee, Organizational Commitment, Guanxi

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Introduced radical changes quickly within an established bureaucracy. Elimination of surplus positions, shedding of old locomotives etc. Doing things that people didn"t think were possible. Power: the ability to influence the behavior of others and resist unwanted influence in return. Can come from a number of different sources. 5 major types in 2 dimensions: organizational and personal. Legitimate power: a form of organizational power based on authority or position (formal authority) Higher up in the organization, more legitimate power. Make polite clear requests, don"t exceed scope of authority. Reward power: exists when someone has control over the resources or rewards another person wants (raises, awards etc. ) Offer rewards people desire, don"t promise more than you can deliver. Coercive power: exists when a person has control over punishments in an organization. Exists when one person believes that another has the ability to punish him or her and is willing to use that power.

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