BU121 Lecture Notes - Lecture 3: American Express, Chiropractic, Assertiveness
Document Summary
Used in hr: hiring, training and promotion. Saves companies money and helps improve productivity and performance. Plane hit a flock of birds and engine lost thrust, plane lost speed. Pilot landed plane in the hudson river because he could not make. Why was pilot able to handle situation? and altitude it to an airport runner: the pilot was regulating and controlling his emotions, he was intelligent and had great problem-solving skills, his emotional intelligence. Is eq the same as iq? emotional intelligence: eq = emotional quotient a way to measure your, not the same, iq: your book smarts, cognitive, logical, intellectual and analytical abilities. Static and set by the age of 17: eq: your emotional capabilities, connection: if you have a certain iq, you will be able to better access and use your eq. Is eq the same as personality: no, personality is your traits. There is an overlap between personality, iq and eq.
