BU121 Lecture Notes - Lecture 17: Process Manufacturing, Mass Customization, Flowchart
Document Summary
Emotions are strongly connected to making decisions. It is hard to overlook people and focus on problems. People find negotiating stressful for 3 reasons: lack of control, unpredictability, absence of feedback. The article suggest you prepare warm up for negotiating: acknowledge your concerns and recognize your hot buttons, recognize your counterparts are feeling emotions as well. 6 step exercise to prepare emotionally so you can draw on your emotions as a resource. Operations: make or buy outsource, physical location and layout, capacity and scalability, flow chart visual summary of steps involved, projected costs. Human resources: staffing requirements skills and numbers, projected wages and benefits, plan to gain commitment incentives and environment. 3 decisions at 3 stages: planning starts with product design. Mass production vs customization and mass customization. Conversion process process manufacturing vs assembly. Link between type of production, process used, and layout. Routing value-stream mapping, and scheduling: improving. Both transform raw material into finished good, but in service.
