BU121 Lecture Notes - Lecture 4: Passive-Aggressive Behavior, Careerbuilder, Daniel Goleman
Document Summary
People with the highest level of iq outperform those with average iq just 20% of the time, while people with average iqs outperform those with high iqs 70% of the time. Iq doesn"t and can"t predict success in life it can predict on average 6% of success in a given job. An array of non-cognitive (emotional and social) capabilities, competencies and skills that influences one"s ability to succeed in coping with environmental demands and pressures . The ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional meanings, and to reflectively regulate emotions in ways that promote emotional and intellectual growth . Emotional intelligence: set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way. The encyclopaedia of applied psychology suggests that there are 3 major ei measures:
