BU288 Lecture Notes - Organizational Citizenship Behavior, Cognitive Dissonance, Organizational Commitment
Document Summary
Social cognitive theorist: self- efficacy and you can master things through previous experience. Amis philosophy: depersonalized, tear them down , and start with a new identity. An attitude is you emotions and feelings toward something, believes and values = attitude. A belief is cognitive, what you think and values are the emotions (thinking with emotion is attitude). Belief one thing and do something else is called: cognitive dissonance: when two sets of cognition and perception are contradictory. There is always perceptual bias as, everyone"s perception is different and can lead toward having the wrong attitudes or beliefs about the environment. Attitude goes to intent and on in tent goes to behavior. They differ in a job: if you do not situational constraints. Cognitive dissonance: change the mentality by working with the people you has an incorrect. *intention does not always lead to behavior because you sometimes have situational constraints, however they are considered of a good prediction of behavior.
