BU288 Lecture Notes - Lecture 21: Rosabeth Moss Kanter, Reinforcement, Assertiveness
Document Summary
Chapter 12: power and politics: what is power, power is the capacity to influence others who are in a state of dependence. Influence tactics convert power into actual influence over others: they are specific behaviours that people use to affect others and manage others" impressions of them, assertiveness. Ingratiation: rationality, exchange, upward appeal, coalition formation, who wants power, need for power (n pow) is the need to have strong influence over others. If a subunit"s staff cannot be easily replaced (it is non-substitutable), it can acquire substantial power: a change in the labour market can result in a change in a subunit"s influence. It can be an individual or subunit activity. an organization even though the outcomes are achieved by questionable tactics: we can explore organizational politics using the means/ends matrix. It is clearly dysfunctional politics if it takes the form of fabricating documentation: scapegoating, blaming others when things go wrong is classic political behaviour.
