BU398 Lecture Notes - Lecture 12: Economic Integration, Knowledge Management, Culture Change
Document Summary
Lecture 12: designing organizations for innovation and change. Global changes, competition and markets: technological change. International economic integration: maturation of markets in developed countries. More opportunities: bigger markets, fewer barriers, more international markets. More large-scale changes in organizations: structure/strategic change, culture change, knowledge management. Affects part of an org. vs. transforms entire org. Through normal structure and mgmt. processes vs. creates new structure and mgmt. Product improvements vs. new products create new markets. Ideas: a new way of doing things may be a product/service, new strategy or procedure. Ideas would not be seriously considered unless there is a perceived need for change: a perceived need for change occurs when managers see a gap between actual performance and desired performance in the org. Adoption: proceeding with a proposed idea. Implementation: when the org. uses a new idea, technique, or behaviour, most important step.