OL224 Lecture Notes - Lecture 2: Tim Hortons, Social Forces
Document Summary
Leaders are effective when they create a positive environment. Both the internal and external environment provide opportunities for new things for leaders: create change in society. Organizations can contribute to the community, community can give ideas. If economy is not doing well: less customers for tim hortons, because people have less money to spend on coffee. From a diversity perspective, trends in social forces for tolerance and acceptance, leaders have to adopt their policies. Capitalize on these shifts-our organizations are the go to thing for providing that. Gov employees that make 17$ want to make more. People don"t want to donate food because prices go up. Formalization-the waterloo tims is the same in hamilton. Mechanistic structure-getting it done as cheap and fast as possible. Organic structure-vertical and horizontal structure rather than coming from the top. Obama: hes for the people, confident, charismatic, sociable, vision, determined, assertive, eloquent, relatable.