OL224 Lecture Notes - Lecture 5: The Body Shop, Servant Leadership, Corporate Social Responsibility

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She sticks to her values despite financial difficulties. She wants to help the people of the community. She"s assertive: what other concepts do you see anita using from this class, traits, motives, behaviours task vs. Relationship: style democratic, autocratic, servant, charismatic, transformational. Leader->inspires confidence and support->people(employees, volunteers, suppliers, customers, society) to achieve organizational goals, individual goals, societal needs. Connects back to authenticity; need for purpose; inspirational motivation; servant leadership. Ethics: the study of moral obligations, the study of separating right from wrong. Individual"s determination of what is right or wrong. Connected to ethics because ethics become the vehicle for converting values into action. Using these four broad behaviours will give leaders a foundation to being ethical in their role. Be honest and trustworthy and act with integrity. More than stockholders: pay attention to all stakeholders, build community, respect the individual.

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