ADMS 1000 Lecture Notes - Lecture 3: Mary Parker Follett, Chester Barnard, Morale
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Problem with reality (managers don"t plan, managers do these things but not in a systematic ways) Liaison: making contacts outside the vertical chain of command. Frederick taylor (1856-1915) (repeating the same thing over) Standardized work (cid:498)one best way(cid:499) to perform a task. Close supervision separate mental work of managers from physical work of employees that can"t manage themselves. Motivation by pay workers are only motivated by money (compensation to perform) Division of work break work into components for efficiency and productivity. Unity of command only one boss. Social systems to satisfy personal, social and economic needs. Human relations movement elton mayo (1880 1949) Result is driven by the experimental experience (not the variable of interested) Take organizations as social systems (not formal structures) Encourage coordination and involvement with subordinates to maximize productivity. Employees must be motivated and must understand what is required to achieve goals.