ADMS 2320 Lecture 22: ADMS 2320 Lecture 22 Notes
30 Apr 2018
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ADMS 2320 Lecture 22 Notes – Harm for Consumers
Introduction
• Others produce products that harm consumers or the environment, or they harass or
discriminate against certain groups of employees.
• Others are more subtle and cover up or fail to report wrongdoing.
• The negative consequences of a systematic culture of unethical behaviour can be severe
and include customer boycotts, fines, lawsuits, and government regulation of an
orgaizatio’s practices.
• What can managers do to create a more ethical culture?
• They can adhere to the principles
• Be a visible role model.
• Employees will look to the actions of top management as a benchmark for appropriate
behaviour.
• Senior managers who take the ethical high road send a positive message.
• Communicate ethical expectations.
• Minimize ethical ambiguities by sharing an organizational code of ethics that states the
orgaizatio’s priary alues ad ethical rules that eployees ust follo.
• Provide ethics training.
• Set up seiars, orkshops, ad traiig progras to reiforce the orgaizatio’s
standards of conduct, to clarify what practices are permissible, and to address possible
ethical dilemmas.
• Visibly reward ethical acts and punish unethical ones.
• Appraise aagers o ho their decisios easured agaist the orgaizatio’s code of
ethics.
• Review the means taken to achieve goals, as well as the ends themselves.
• Visibly reward those who act ethically and conspicuously punish those who do not.
• Provide protective mechanisms.
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