ADMS 2400 Lecture Notes - Lecture 11: Organizational Culture, Jargon, Job Satisfaction

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Sabrina Deutsch Salamon

Document Summary

Organizational culture = shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviours of its employees. ^culture tells employees what the rules, norms, and values are within the organization. ^organizational culture shapes and reinforces certain employee attitudes and behaviours by creating a system of control over employees. Observable artifacts = manifestations of an organization"s culture that employees can easily see or talk. ^symbols = found throughout an organization, from its corporate logo to the images it places on its. Web site to the uniforms its employees wear. ^physical structures = organization"s buildings and internal office designs. ^language = jargon, slang, and slogans used within the walls of an organization. ^stories = anecdotes, accounts, legends, and myths that are passed down from cohort to cohort within an organization. ^rituals = daily or weekly planned routines that occur in an organization.