ADMS 2400 Lecture Notes - Lecture 1: Job Satisfaction, Organizational Culture, Human Relations Movement
9 Mar 2016
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Document Summary
Understanding why employees act the way they do to help ind ways to change their aitudes and behaviours at work. Organizaional behaviour (ob): ield of study to understand, explain and improve aitudes and behaviours of individuals and groups in organizaions contrasted with 2 others: Hrm management: takes theories studied in ob and explores the applicaion in organizaions. Strategic management: focuses on product choices and industry characterisics that afect organizaions proitability. Scieniic management: by frederick taylor, using scieniic methods to design opimal and eicient work processes and tasks. Studied how to opimize performance of tasks, taught it to workers and encouraged them with inancial incenives. Bureaucracy: by max weber, looking at the organizaion as a whole emphasizing control and coordinaion of employees through strict chain of command, formal rules and procedures, high specializaion and centralized decision making. Human relaions movement: recognizing psychological atributes of individual workers and social forces within work groups that have important efects on work behaviours.
