ADMS 3930 Lecture Notes - Lecture 11: Absenteeism, Job Enrichment, Job Design

• School: York University
• Department: Administrative Studies
• Course: ADMS 3930
• Professor: Randy Hoffman

Document Summary

Organizational structure the vertical and horizontal configuration of departments, authority, and jobs within a company. Organizational process the collection of activities that transforms inputs into outputs that customers value. Departmentalization subdividing work and workers into separate organizational units responsible for completing particular tasks. Departments form the basis of distinct corporate subcultures and environments where collaborations occur. Organizational structures created by departmentalization: functional, product, customer, geographic, and matrix. Lowers costs by reducing duplication coordination are less problematic for departmental managers: disadvantages, cross-department coordination can be difficult, as company grows, may lead to slower decision-making and produce managers and workers with narrow experience and expertise. Leads to duplication of resources: difficult to achieve coordination across different customer departments, e(cid:373)phasis o(cid:374) (cid:373)eeti(cid:374)g (cid:272)usto(cid:373)ers" (cid:374)eeds (cid:373)a(cid:455) lead (cid:449)orker to (cid:373)ake de(cid:272)isio(cid:374) that. Authority the right to give commands, take action, and make decisions to achieve organizational objectives. Characterized by: chain of command, line versus staff authority, delegation of authority and degree of centralization.