HRM 3400 Lecture Notes - Lecture 24: Transaction Processing, Accounts Receivable
23 May 2018
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HRM 3400 Lecture 24 Notes – Google Pulls Out Of China, Data Storage, Document Production
and Reports
Introduction
Data Storage
• Data storage involves updating one or more databases with new transactions.
• After being updated, this data can be further processed and manipulated by other
systems so that it is available for management reporting and decision making.
• Thus, although transaction databases can be considered a by-product of transaction
processing, they have a pronounced effect on nearly all other information systems and
decision-making processes in an organization.
Document Production and Reports
• Document production involves generating output records, documents, and reports.
• These can be hard-copy paper reports or displays on computer screens (sometimes
referred to as soft copy).
• Printed paychecks, for example, are hard-copy documents produced by a payroll TPS,
while an outstanding balance report for invoices might be a soft-copy report displayed
by an accounts receivable TPS.
• Often, results from one TPS flow downstream to become input to other systems, which
might use the results of updating the inventory database to create the stock exception
report (a type of management report) of items whose inventory level is below the
reorder point.
• In addition to major documents such as checks and invoices, most TPSs provide other
useful management information, such as printed or on-screen reports that help
managers and employees perform various activities.
• A report showing current inventory is one example; another might be a document listing
items ordered from a supplier to help a receiving clerk check the order for completeness
when it arrives.
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