HRM 3440 Lecture Notes - Lecture 12: Decision Support System, Apple Inc., Rich Internet Application
23 May 2018
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HRM 3440 Lecture 12 Notes – Participants in Systems Development
Introduction
• Aodig to “tee Jos, oe of the foudes of Apple Copute, The App “toe is like
nothing the industry has ever seen before in both scale and quality.
• With 1.5 illio apps doloaded, it is goig to e ey had fo othes to ath up.
• This chapter provides you with a deeper appreciation of the systems development
process for individuals and organizations.
• Effective systems development requires a team effort.
• The team usually consists of stakeholders, users, managers, systems development
specialists, and various support personnel.
• This team, called the development team, is responsible for determining the objectives of
the information system and delivering a system that meets these objectives.
• Selecting the best IS team for a systems development project is critical to project
success.
• A project is a planned collection of activities that achieves a goal, such as constructing a
new manufacturing plant or developing a new decision support system.
• Nevsun Resources, a Canadian mining operation, used a software package called Unifier
to oversee its large African mining operations.
• The company used the project-management software to obtain real-time reviews of its
mining projects in remote areas, such as Africa.
• In the context of systems development, stakeholders are people who, either themselves
or through the organization they represent, ultimately benefit from the systems
development project.
• Users are people who will interact with the system regularly.
• They can be employees, managers, or suppliers.
• For large-scale systems development projects, in which the investment in and value of a
system can be high, it is common for senior-level managers, including the functional vice
presidents (of finance, marketing, and so on), to be part of the development team.
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