ORGS 1000 Lecture Notes - Lecture 2: Elton Mayo, Hawthorne Effect, Theory X And Theory Y

• School: York University
• Department: Organization Studies
• Course: ORGS 1000
• Professor: k

Document Summary

Organization: a structured social system consisting of groups and individuals working together to meet some agreed-upon objectives: organizations take things in, then spew things out, there are intentional outputs, and unintentional outputs. Open systems: that is, they are self-sustaining systems that use energy to transform resources from the environment into some form of output: organizations are open systems. Wages directly related to motivation and performance. Human relations: elton mayo: task performance influenced by non-economic social forces and processes. Hawthorne studies: productivity linked to social conditions of work. Attention from management can motivate/make employee feel special. Attention from management can make someone want to work less. Is the individual or team or organization as a whole achieving consistently high levels of performance. Is the individual satisfied with the job and work environment; are team members commited to the team, job and work environment. It"s about getting people to want to work hard and give more.