PSY 3181 Lecture Notes - Eustress, Workplace Violence, Job Satisfaction
29 May 2018
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OCCUPATIONAL HEALTH (Slides of note: #5-7, 11, 17, 24-28)
A. Common sources of stress – psychological and physical reaction to certain life events or situations
1. Personal (e.g. family, home affairs)
2. Occupational
a. Role conflict / ambiguity / overload – job characteristics
b. Person-organization fit
c. Organizational change
d. Organizational politics
e. Relationships with others
B. Stress and performance exhibit a curvilinear relationship, with optimal (eustress) and suboptimal (distress)
levels of arousal
1. Eustress: stresss converted into positive energy – most desirable
a. Motivational results
b. Optimal level of arousal
2. Distress: negative outcome, results in emotional and physical illness
C. Common negative consequences of stress
1. Personal (i.e. physical & psychological disorders, destructive behaviors)
a. Illness, depression, smoking (respective orders)
2. Organizational (e.g. burnout, lower job satisfaction, workplace violence, increased absenteeism &
turnover)
D. Holding multiple roles at work and at home can result in both conflict and benefit, depending on:
1. Role quality
2. Number of roles
3. Time demands of roles
E. The United States does not score highly on work-life balance compared to many other developed nations
a. Not enough wellness programs - Children and elderly
F. Causes of stress listed in order:
1. Money
2. Work
3. Economy
4. Family responsibilities
G. Managing stress: Exercise, laughter, diet, smoking reduction, sleep
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