SMG SM 131 Lecture Notes - Lecture 2: E-Commerce, Business Intelligence, Transaction Processing System
Document Summary
Evolution of globalization: key driving impacts of globalization: economic change, international trade, global finance, labor outsourcing, cultural change, multiculturalism from media, international travel, ethnic foods, technological change, computing and communication platforms, global patent and copyright laws. Outsourcing: moving of business processes or tasks to another company. Falling transportation costs: shipping a bottle of wine from aus to eur costs only a few cents. Falling telecommunication costs: these have helped create shared perspectives of behavior, desirable goods and even forms of government. Accessing a global labor pool: highly skilled or low-cost labor pools exist in many countries that are now economically accessible. Government: political instability, regulatory: taxes/ tariffs, import/export restrictions. Geo-economic: time zones, infrastructure, workforce: welfare, demographics, expertise. Cultural: working with, providing services to. Information systems use info technology to collect, create and distribute useful data. The dual nature of info systems: competitive advantage but with a risk.