SPC 1017 Lecture Notes - Lecture 6: Laziness, Cognitive Dissonance
22 May 2017
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All the physical, mental and behavioral aspects that create a readiness to listen. Complicated/unique process of making sense of the cues, signals, and impulses received. Using spoken or nonverbal messages to exchange ideas or convey information. Done throughout the listening process and not just separate 5th step. Brief and hurried interaction - let others know how much time they have to make a point. Being sensitive to both verbal and nonverbal changes - the sounds and sights of communication. Understanding what others are saying because you are aware of grasp and can make sense of the message. Make judgements about what other person is saying. Process of mentally identifying with the characters and experiences of another person. Women - people listeners, women - relationships and networking ; men - competitive communication, women - more likely to be listeners. Avoid listening if the subject is complex or difficult and/or it takes too much time.
