STAT 3010 Lecture 10: Contingency Table of Switch by Provider with the Customers Average Income

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Table 10. 1 contingency table of switch by provider with the customers average income (n=75) It is interesting to see that the higher the average income is for the customer the less likely the customer is to switch cell phone providers. The lower the average income is for the customer the more likely they are to switch providers. Table 10. 1 gives a little more insight into question 9 because it was broken up into eight different income categories and stated if the customers at a particular cell phone company was willing to switch or not. Table 10. 1 shows the average income more clearly because there is less information to sift through. It helped determine a customer"s income partly determined if they were going to switch cell phone providers or not. In table 10. 1 we can see that the average income for the 27 cell phone customers at at&t that are not likely to switch is ,667. 75.

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