MGT 222 Lecture Notes - Lecture 28: Job Performance
Document Summary
Frozen evaluation: feeling the same way about someone even after a long pd. of time: self labeling pygmalion effect: acting the way they were labeled as either high/low performers, tracking of students in classes. Central tendencies: tendency to look for easy answers during an evaluation of a person: best predictor of future job performance is past/present job performance, learning: Change in behavior: ex: job performance. Change in attitude: p-process, can"t see learning happening, can look at: Get a baseline of behavior in subject matter. See a change in score: types of learning: Technical: basic for any job, procedures & techniques of job, license, etc: training & development programs, education. Social: wide/broad, how to communicate/listen/negotiate effectively, how to be a: team member, how to contribute to teams, subjective, informally/on our own, seminars, leadership skills, effective supervisor/manager, how to be assertive/sensitive, solve conflicts.
