04:192:201 Lecture Notes - Lecture 24: Organizational Communication, Job Satisfaction, Organizational Culture
Document Summary
11/23/15: the communicative part of organizations, organizational communication de nition elements: Cultures (certain way of doing things: the emergent focus on communication in organizations, scienti c management view: Organizations are like machines, if a cog breaks - you replace it. People are primarily motivated by money (basic idea of how work is done: features of scienti c management: Authority of management: hawthorne plant studies: link between working conditions and productivity, human relations view and principles: Economically and socially motivated: a network approach to organizational communication, hierarchical ordering: Components arranged in highly complex ways: systems embedded in super systems, system components arranged in subsystems. Don"t confuse with native understanding of hierarchy. Compare to russian matryoshka doll: world system, society, industry, organizations, groups/departments, individuals, interdependence: one component of a system relies on other. Creates boundaries/clusters: permeability: boundaries are permeable - allowing ow. Between components of the system: communication networks: