37:533:301 Lecture Notes - Lecture 9: Performance Appraisal, Performance Management, Job Performance
26 Dec 2015
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Document Summary
Performance management : process of managing two related activities: evaluating performance of employees against standards that are set for them, helping them develop a plan to improve their performance. Motivate employees to work hard and continually improve what they do. Use this to discipline employees as well: developmental purposes (develop) Improve weaknesses and realize long term goals and career objectives. Step 1: identifying performance dimensions: global performance measure , performance dimensions. Single score to reflect an employee"s overall performance. Step 2: developing performance measure: valid measures. Performance measures should be reliable and valid. Deficient performance measures: fail to measure additional important parts of job while focusing on other parts of the job. Contaminated performance measures: measure that is irrelevant to individuals actual job performance, performance measure standards. Levels of expected performance that relate to levels of task/job effectiveness. Standards can be quantitative: sales, number of errors, quantity of output.
