01:830:101 Lecture Notes - Lecture 7: Jargon, Multiple Choice

• School: Rutgers University
• Department: Psychology
• Course: 01:830:101
• Professor: L.Jacobs

Document Summary

Importance of the skill of asking effective questions. Secure data that are essential to providing quality care to clients. Ensures that you collect the data you need to provide quality nursing care. Six points to keep in mind when asking questions. Know how to phrase well so patient wants to respond. If patient can speak, ask him or her; if not possible, determine significant other who is most relevant. Common errors in asking questions and strategies to avoid them. Listen to patient"s point of view before giving opinions. Too many questions fired in a row. Do not use medical terms and jargon. Word clearly in language they can understand. Frequent use of why can be threatening. Closed approach asks for short yes or no answers. Misuse of open and closed questions (cont. ) How you ask can give you more data. Open-ended questions can lead patients to answer in whatever way they want.