BUSN 70 Lecture Notes - Lecture 14: Warren Buffett, Herb Kelleher, Berkshire Hathaway

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Management not a cut-and-dried process; there is no mathematical formula for managing a firm and achieving goals. Management expert, john p. kotter says manager"s functions can be boiled down to two basic activities: Figuring out what to do despite uncertainty, great diversity, and an enormous amount of potentially relevant information. Getting things done through a large and diverse set of people despite having little direct control over most of them. Calendar containing specific and vague items that cover short-term goals and long-term objectives. Helps manager determine what must be done. Building of relationships and sharing of information with colleagues who can help managers achieve the items on their agendas. Provide information and advice on diverse topics. Social media sites have increased ability to network. Always end with thank you, what can i do for you? . Increased scrutiny of individual and corporate ethics and social responsibility. Leadership styles - need to know for midterm.

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