BUS 326 Lecture Notes - Lecture 1: Collective Intelligence, Same Same, Fundamental Attribution Error
12 Sep 2016
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Organizational behavior: the science of common sense about people: ob studies the reasons behind common sense. Psychological science is based on: measurable outcomes, randomized, controlled experiments, large-scale surveys, longitudinal data, fmri and physiological data. The importance of soft skills increases as your career proceeds: average % of mba students with ob-related concentrations, ~3, average % of executives enrolling in ob-related programs, ~60% Fortune 500 ceos established their 75% long term career success on so_ skills and only. Our typical conclusion: they screwed up we point to the person even when the situation had a lot to do with the outcome. This is called the fundamental attribution error: we attribute causality to the person when they weren"t the only causal factor. 9. 30. 16: for managers, when something goes wrong, don"t rush to blame the employees. The tit-for-tat strategy: start with a cooperative choice.
