MGT 300 Lecture Notes - Lecture 2: Mary Parker Follett, Lillian Moller Gilbreth, Human Relations Movement

• School: University of Alabama
• Department: Management
• Course: MGT 300
• Professor: Daniel Bachrach

Document Summary

The two overarching perspectives historical and contemporary: historical perspective (1911-1950s) Classical viewpoint: emphasis on ways to manage work more efficiently. Behavioral viewpoint: emphasis on importance of understanding human behavior and motivating and encouraging employees toward achievement. Quantitative viewpoint: applies quantitative techniques to management: contemporary perspective (1960s-present) parts that operate together to achieve a common purpose. Systems viewpoint: regards the organization as systems of interrelated. Contingency viewpoint: emphasizes a manager"s approach should vary. Quality-management viewpoint: three approaches according to the individual and environmental situation. Classical viewpoint: scientific & administrative management: classical viewpoint, scientific management: emphasized scientific study of work methods to improve productivity of individual workers. Frederick taylor, frank and lillian gillbreth: administrative management: concerned with managing the total organization. Henri fayol and max weber: behavioral viewpoint, early behaviorists. Hugo munsterberg, mary parker follett, and elton mayo: human relations movement: proposed better human relations could increase worker productivity. Scientific management: pioneered by taylor & the gilbreths: scientific management.