CMN 10Y Lecture Notes - Lecture 5: Chronemics, Impression Management, Kinesics
Document Summary
Nonverbal communication: the intentional or unintentional transmission of meaning through nonspoken physical and behavioral cues. Nonverbal communication involves all those nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have potential message value for the source and/or receiver. 93% of meaning comes from nonverbal communication when we express feelings or emotions. 65% of meaning comes from nonverbal communication: essential to human interaction, people interpret more on nonverbal than verbal communication, seen more believable than verbal communication. If something contradicts verbal/nonverbal; most people will lean towards nonverbal. Multiple channels: auditory, voice, body language, tactile. More ambiguous fewer rules conveys more meaning influenced by context: relational context, situational context, cultural context influenced by gender liberated through technology (emoticons) nonverbal and verbal combine to create communication. Reiterate or repeat messages (point in a particular direction to tell them where to go)
