MGMT 102 Lecture Notes - Lecture 12: Groupthink, Psychological Safety, System Monitor
Document Summary
Chapter 12: teams: processes and communication: define team process. Differentiate between process gain and process loss: team process is a term that reflects the different types of communication, activities, and interactions that occur within the teams that contribute to their ultimate end goals. Have a strong impact on team effectiveness: process gain: getting more from the team than you would expect according to the capabilities of its individual members. Ringelmann the more people pulling on a rope, the less effort each person exerted: define brainstorming. Identify the rules used surrounding a brainstorming session. After the ideas are recorded, members have a discussion intended to clarify the ideas and build on the ideas of others, and then each member individually rank order ideas on a card that they submit to a facilitator. Provide an example of each activity: taskwork processes are the activities of team members that relate directly to the accomplishment to team tasks.
