MGMT 102 Chapter Notes - Chapter 12: Process Gain, Brainstorming, Selective Perception
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Chapter 12: teams: processes and communication: define team process. *a term that reflects the different types of communication, activities and interactions that occur within a team. Process again is when you get more from the team than you would expect according to the capabilities of the individual members. Process loss is when you get less from the team than you would expect according to the capabilities of the individual members: define brainstorming. Identify the rules used surrounding a brainstorming session. Discuss why brainstorming does not work as well as individual idea generation. Rules express all idea no matter how strange; go for quantity of ideas rather than quality; don"t criticize ideas; build on other ideas. *three types creative behavior, decision-making process and boundary spanning: define boundary spanning and describe the activities involved in this taskwork process. *involves three types of activities with groups (other than the team) and individuals .
