S W 334 Lecture Notes - Lecture 25: Job Satisfaction, Moral Responsibility, Personal Development
Document Summary
Human resource development: a planned approach to enhance the development and growth of employee skills, abilities, judgement, and maturity to better meet organizational and individual employee goals. Doing the right thing: effective leaders create, enforce, sustain a work environment that, respects the uniqueness and worth of every individual, treats people with dignity, respect, and compassion. Is free of harassment, intimidation, and unlawful discrimination: affords everyone the opportunity to develop their skills and competencies, values inclusiveness and diversity. Includes fair, consistent, and equitable treatment for all: foster decisions that are both ethical and legal. Is both transparent and accountable: practices sound management. Task elements that affect high employee satisfaction and high-quality work performance: feeling that the work is meaningful, experiencing responsibility for the end result, receiving feedback on results. What employees want (detailed view): acknowledgment, advancement, balance, challenge, dialogue, direction, equality, flexibility. Invention: openness, opportunity, ownership, personal development, purpose, quality of supervision, relationship building, relevance, respect, security, support validation, worth.