COM 1000 Lecture Notes - Lecture 4: George Herbert Mead, Patient Protection And Affordable Care Act, Expectancy Violations Theory
16 Aug 2016
School
Department
Course
Professor
Document Summary
Seeks to explain and predict how communicators assess behavior that deviates from expectations and how they respond communicatively to such violations. 3 core principles expectancy: denotes an enduring pattern of anticipated behavior. Influenced by: communicator (demographic factors, physical appearance, personality, communication style) relationship context. Violation valence: refers to the positivity or negativity of the meaning that we assign to the violation. Communicator reward valence: people possess characteristics that influence the extent to which we find interacting with them rewarding. When people get too close, our focus turns away from what they are saying and to how close they are getting. Refers to the associations that the word evokes in our minds (pictures, images) If language leads to disagreement or conflict, there is something wrong with either the sender or the receiver. Conflict is a function of the misuse of language.
