MGTA05H3

Foundations of Business Management

University of Toronto Scarborough

This course is the basic foundation to the core areas of the program. It covers the process of management, the role of the manager in an increasingly networked economy of global reach, some aspects of leadership in business strategy and business administration, the place of the business in its larger economic context, and the economic perspective of business.
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MGTA05H3 Syllabus for Chris Bovaird — Fall 2018

Management, 1265 Military Trail, Toronto, ON, M1C 1A4, Canada
www.utsc.utoronto.ca/mgmt
MGT A05
Foundations of Business Management
Fall Semester 2018
Lecture Tuesdays 1 – 3 p.m. IC 130
Instructor Contact Information:
Professor Chris Bovaird
Office Location: IC 266
Office hours: Drop-in: Mondays 12 – 2
Drop-in: Tuesdays 11 – 1
Drop-in: Wednesdays 11 – 1
By appointment: Thursdays 11 – 2
Course Email: [email protected]ca
Please Read This Course Outline!
It contains important information about this course.
Last update: Sept 5, 2018
2
Course Outline Table of Contents
Course Overview and Description What MGTA05 is about 3
Learning Outcomes What you will learn 4
Lecture and Tutorial Information 4
Faculty Information - About your Professor 5
Contact Info How to find or contact your Professor 5
Course Administration – Who else can help or advise you 6
Academic Support – The Library, the ELDC, the Writing Centre 6
Course Evaluation – How You Will Be Tested and Examined 7
Academic English Health Check (2%) 7
2 Writing Assignments (23%) 7
Mid-Term Test (30%) 8
Final Examination (45%) 11
Assignments or Mid-Term Test Missed for Medical Reasons 9
Marking Policies and Procedures How your tests and exams are marked 9
Midterm Re-Grading Policies & Procedures What to do about questions or concerns 10
Academic Misconduct 11
Course Textbook – The book that will be used to teach this course 11
Course ScheduleDates and deadlines for this semester 12
3
Course Overview and Description What MGTA05 is about
This course serves as an introduction to business, the planning and creation of business, and of issues
of particular interest and relevance to Canadian business managers in 2018.
The course begins under the heading: “Business The Social and Economic Context”. I will give six
lectures on the characteristics and purposes of businesses, the raw materials from which every business
is made, the role of businesses in Canadian society, and the functioning of businesses within Canada’s
market-based economy.
The next section of the course is entitled “Business The Entrepreneurial and Managerial Context”,
Businesses are started by people with imagination and ambition. We will look at the people who start
businesses, and why they start them. If they are to succeed, businesses require planning and organization.
Lectures will be devoted to way that businesses are planned, and to the various ways in which businesses
can be set up and financed. Once a business has been created, the people who planned and organized it
must set a direction, and communicate that direction to employees, customers, suppliers and to those who
provided the finance. Planning, organizing and leading a business are essential aspects of the activity
known as “managing”
The final lecture of the course considers International Trade”. Canadian businesses do not exist in
isolation from the rest of the world. We will therefore examine international trade, and its importance to the
Canadian economic system.
Prerequisite(s)
This course is available exclusively to students enrolled in the BBA program at UTSC. You must be enrolled
in the Management program to attend MGTA05
4
Learning Outcomes What You Will Learn
As a result of taking this course, you should develop an understanding of:
The features and characteristics of a business;
The features and characteristics of products;
The raw material for all businesses: "factors of production";
The Canadian economic system, and how private enterprises (i.e. businesses) work
alongside governments and not-for-profit organisations to provide Canadian consumers
with the goods and services that they need;
The concept of "markets" and the various types of market structure: perfect competition,
oligopoly, monopoly, and monopolistic competition;
The key role of small and new business in creating jobs and providing employment for the
Canadian economy;
The characteristics and traits of entrepreneurs, the people who are motivated to create
businesses;
How to start a business: planning, sole proprietorships, partnerships and corporations;
The important role of finance in collecting capital from savers and investors and distributing
it to entrepreneurs and business managers;
How businesses are led: leadership, mission and getting others to work with you to
accomplish a task;
Managing: Planning, organizing, leading and controlling;
The role of the Canadian economy within the world, and the importance of international
trade to Canada;
Exports, imports, balance of trade, and barriers to trade.
Lecture and Tutorial Information
Lecture Thursdays 9 – 11 a.m. IC – 130
Tutorials Fridays 2 – 3 p.m. IC – 130
In each lecture, Professor Bovaird will introduce a chapter of the textbook. He will then walk you through
the key concepts, theories, and models in the week’s assigned chapter.
The tutorials will follow the lectures by a little more than a week (starting in the second week of classes
(i.e. Friday, January 19th). It is assumed you will have attended the lecture and read the assigned chapter
of the textbook. It is also assumed that you will come to the tutorial, especially if you have questions or
comments. During the tutorials, the course Teaching Assistants will have additional time to provide
examples, and lead discussions about news and current events that relate to the theoretical material
covered in the lectures.
5
Faculty Information About your Professor
MGTA05 – Foundations of Business Management will be taught by:
Professor Chris Bovaird Office: IC 266
Professor Bovaird has been teaching introductory business courses, as well as courses on corporate
strategy, personal entrepreneurship, and new venture creation, at UTSC since 1995. He wrote
Foundations of Business Management, your course textbook.
Professor Bovaird has degrees in Economics, Management Science and Business Administration.
Prior to joining the faculty of UTSC, Professor Bovaird worked in banking and finance in New York, London,
and in Canada.
Prof. Bovaird has been teaching graduate and undergraduate courses in banking, finance, marketing,
strategy, entrepreneurship and general management for about 25 years. For 10 years, he also taught in
the Faculty of Engineering at the University of Waterloo. Professor Bovaird is the author of five books on
the subject of venture capital, financing enterprise, business and managing businesses.
His consulting career has taken him to Europe, Asia, Africa, and the Middle East. His client list includes
some of the largest businesses not only in Canada, but the world. Chris has performed paid consulting
work for: Shell, Unilever, the British National Health Service, the Dutch national gas company, Scottish
Nuclear Limited, the CIBC and Bell Canada Enterprises.
Office Hours - How to find or contact your Professor
Students are always welcome to drop by.
However, I teach several other courses, and sit on a number of Department of Management committees.
Do not assume that I will always be in my office.
I am most likely to in my office before and after my lectures. Therefore, the best times to catch me are:
Mondays 12 – 2
Tuesdays 11 – 1
Wednesdays 11 – 1
You do NOT need to make an appointment. However, it is best if you email me first, to determine my
whereabouts, and to ensure that I will be expecting you. If you do e-mail me, I am always happy to schedule
a meeting at a mutually convenient time.
6
Course Administration First Point of Contact: Bobbi McFarlane
On a day-to-day basis, your first point of contact for MGTA05 should be the First Year Program Advisor,
Bobbi McFarlane. Ms. McFarlane’s e-mail address is: [email protected]. Her office is IC-256.
Ms. McFarlane is responsible for all administrative and logistical aspects of the course. She works closely
with Professor Bovaird to ensure that your tests and exam are graded and returned to you quickly, that
Office Hours are scheduled with the course Teaching Assistants, and to handle all administrative matters
in this large enrollment course.
As First Year Program Advisor, Ms. McFarlane is also responsible for providing you with academic advice
regarding your program requirements (both admission and completion requirements), course
prerequisites, and other departmental and University policies involving your course and program. She can
provide you with general advice on a wide range of matters relating to your studies, and can refer you to
the other resources available on the UTSC campus.
Ms. McFarlane should be your first point of contact for any questions concerning:
- Any administrative aspects of the course: times, dates, places, etc.
- You can’t find your grade, after test or assignment grades have been posted to the Blackboard.
- You believe that there has been an error or omission in the grading of a test
- You believe that there has been an error or omission in the grading of an assignment
- You have medical documentation concerning a missed test.
Academic Support
The Department of Management, in collaboration with the UTSC library, will be providing academic
research support in the IC Building. To refine your research skills or to learn more about various scholarly
resources, please contact the Librarian for Management and Economics students.
Stephanie Perpick
Librarian for the Department of Management
Office: Room IC-368
Web: http://guides.library.utoronto.ca/utsc_mgmt
The English Language Development Centre (ELDC) helps students develop the critical thinking,
vocabulary and academic communication skills essential for achieving academic and professional success.
Refer to: http://ctl.utsc.utoronto.ca/eld/
The Writing Centre (TWC) offers invaluable services to students (learn to become a better writer!) and
offers many different kinds of help: drop-in sessions, individual consultations, workshops, clinics, and
online writing handouts. http://ctl.utsc.utoronto.ca/twc/
7
Course Evaluation How You Will Be Tested and Examined
Your final grade in the course will be made up of 4 components, as follows:
Component Date Value %
AEHC Before Thursday, September 12 2%
Assignment 1
Soft copy: 11:59 pm on Wed. Oct 3
Hard copy: 9:15 am on Thurs. Oct 4 10%
Midterm Test Late-October 25%
Assignment 2
Soft copy: 11:59 pm on Wed. Nov 13
Hard copy: 9:15 am on Thurs. Nov 14 13%
Final Examination Mid- to Late-December 50%
Academic English Health Check
You will get 2 marks for completing the Academic English Health Check (AEHC). The AEHC is a 20-
minute on-line diagnostic program to assess your English-language skills. Even if you graduated from
an Ontario high school, the standard of written English is not necessarily up to University of Toronto
standards. Poor written communication skill is the biggest deficiency we find in first year students.
The AEHC is administered by the English Language Development Centre, generally in AC221 or AC219
(2 doors away from the library). Once you take the AEHC, you will get your results within an hour through
e-mail. This AEHC is a service provided to students to know for themselves where there written
communication skills stand and, if necessary, to help direct you to any support that will address your needs.
The AEHC is administered continually during the first two weeks of the semester. To get the 2 marks, you
must sign up on-line through https://www.utsc.utoronto.ca/eld/academic-english-health-check-aehc and
complete the AEHC before Thursday, September 12.
Course Evaluation 2 Writing Assignments (10% + 13%)
There will be two writing assignments during the semester. Writing well is an essential skill in business
management, so these assignments will give you practice in developing that skill. Each assignment is to
be submitted both electronically and in hard copy.
Electronic submission: You must send a document file via the Blackboard portal; and
Hard copy submission: You must hand deliver a hard copy to a drop box on the 2nd floor of the IC building).
You will be given detailed instructions on how to submit your assignments electronically, and where to
physically submit your hard copy, in the 10 days before both versions (hard and soft) are due.
For Assignment 1, select a reasonably well-known of business from a list supplied by Professor Bovaird.
You will be asked to submit a 5-page overview of the business, the industry in which it competes, the key
products that it provides, its position relative to its key competitors and of the activities that the business
must do well, or better than the competition, in order to succeed.
Assignment 2 will be distributed and discussed after the mid-term test in early November.
8
Course Evaluation - Mid-Term Test (25%)
A mid-term test will be held outside of class time. The test will be scheduled by the Registrar’s Office. The
date of the test will not be known until late September or early October. Note: The final exam could be
scheduled for a Friday night, or on a Saturday.
The mid-term test will probably be 75 minutes long. The test will likely cover the first 6 lectures (i.e. the first
5 or 6 chapters of the text) and will probably consist of 20 - 30 multiple choice questions, 10 - 15 fill-in-the
blank (supply the missing word or phrase) questions, and 2-3 short answer questions. The precise format
of the test will be discussed in class, in the weeks prior to test itself.
The mid-term test is NOT OPTIONAL. If you miss the mid-term test, you must supply valid medical
certification or a mark of “0” will be recorded for the missed test.
Return of the Mid-Term Test
The mid-term test will be returned to you.
It typically takes about a week for the course Teaching Assistants to grade all of your tests, and another
3-4 days for Ms. McFarlane and Professor Bovaird to review and post the test marks.
Your grades will be posted to the Blackboard roughly 10 days after the test, along with model answers and
the marking guide.
You will be able to collect and discuss your midterm test with the course Teaching Assistants who
marked it.
Teaching Assistant Office Hours will be scheduled (in IC-221 and/or IC-223) over a period of several days,
beginning roughly 2 weeks after the test.
Watch and listen for announcements concerning the timing of the return of your test.
9
Assignments Deadlines or Mid-Term Test Missed for Medical Reasons
If you are unable to submit an assignment on time, or miss the mid-term test because you claim to have
been ill, you must supply valid medical certification. You must do so as soon as you reasonably can.
The university has created a standardized form for students who are requesting special academic
consideration based on illness or injury. The form focuses upon the degree of incapacitation that the illness
or injury has upon the student’s academic functioning and the timeline of that incapacitation, rather than
on diagnosis and /or details of the problem. All students must now have a health professional complete
this form:
http://www.illnessverification.utoronto.ca/getattachment/index/Verification-of-Illness-or-Injury-form-Jan-
22-2013.pdf.aspx
Deliver your medical documentation to the First Year Program Advisor (Bobbi McFarlane, IC-256) as soon
as you reasonably can.
If you miss the deadline for submitting a written assignment, and provide appropriate documentation, you
will be given an extension.
There will be no deferred mid-term test. If you miss the midterm test and provide appropriate
documentation, the weight of the test (25%) will be added to the final exam.
Marking Policies and Procedures
All of the questions set on the MGTA05 mid-term test and final exam have been written by Professor
Bovaird. Professor Bovaird has been teaching first-year business and management course at UTSC for
more than 20 years. Prior to that, he taught business and management courses (at both the graduate and
undergraduate level) in both in Canada and Europe. Professor Bovaird co-designed and co-wrote the
course (along with Professor Hugh Laurence). He wrote the course textbook and all of the course slides.
He believes that this background and experience qualifies him to judge what material needs to be tested,
the appropriate level of difficulty for the test questions, and the appropriate standards to which the course
Teaching Assistants should mark.
Your mid-term test and final examination are marked by the course Teaching Assistants. MGTA05 course
TAs are either graduate students with extensive backgrounds in business and management and relevant
prior degrees, or they are UTSC undergraduate students who have previously but recently taken this
course, and achieved grades of A+ on this and similar courses.
Model answers, and grading instructions, are prepared by the course Professor. The model answers are
given to the course Teaching Assistants and the marking criteria are discussed with the TAs prior to your
test or exams being distributed for marking.
Once the tests and exams have been marked, the Professor reviews a sample, including those papers
which occupy the extreme ends of the range.
10
MGTA05 Re-Grading Policy and Procedures
Your midterm test and your assignments will be returned to you. Before raising any questions about your
grade, you have the responsibility to reviewing the model answers or the graders comments. If, upon
mature reflection, you feel that there has been a material error or omission in the marking of your work,
you must observe the following procedures:
Create a typed note containing the following: (i) Your name, (ii) Your 9- or 10-digit University of Toronto
student number, (iii) Your e-mail address, so we can communicate with you.
Write a brief explanation of the criterion (criteria) against which you believe you have been graded
incorrectly, or an explanation of why the marker has overlooked or misunderstood your answer's merits,
or has re-acted too severely to your answer's short-comings.
Staple your note to the cover of your graded work. Deliver them stapled together, to the First Year Program
Advisor (Bobbi McFarlane, IC-256) within five business days of the test (or the assignment) being returned
to you. Do not hand re-grading requests to Professor Bovaird in class.
You will be notified of the exact deadline for submitting re-grading requests during the week in which your
tests (or assignments) are being returned. No re-grading requests will be considered after the announced
deadline.
Re-grading will be based only on what you submit in writing, not what you might say in person. Marks
are not the subject of "discussion" or negotiation.
Your work will then be re-considered, either by the Professor or by a second Teaching Assistant (not the
original grader). Your work will be re-appraised based on your written comments and clarifications. Re-
grading means that your work will be reevaluated, and a new grade may be assigned. It is possible to
lose marks as well as to gain marks through re-grading.
Do not submit your materials for re-grading unless you are confident that a material error in grading has
occurred.
It is expected that all students will put “time and effort” into this course. “Time and effort” devoted to the
course must not be cited as grounds for appealing a grade. In addition, your grades on other courses are
not relevant to the grades that you might receive in MGTA05.
The period immediately before and after your mid-term is busy for faculty and administrative staff, as well
as students. It will probably take 3 weeks before you receive a response to a regrading request.
Addition Errors
If there has been an addition or transcription error in totaling up your mark, you should discuss this with
the course Teaching Assistants when they are returning your test. They will make and note any necessary
corrections, and pass the information on to Ms. McFarlane.
11
Course Evaluation - Final Examination (50%)
The final examination will be scheduled by the Registrar's Office. The time and date of the exam will not
be known until 5-6 weeks before it occurs. Note: The final exam could be scheduled for a Friday night, or
on a Saturday.
You must assume for purposes of travel plans that the examination could be as late as the LAST DAY of
the examination period.
NO accommodation will be made for those who wish to travel before the examination date. Do not
correspond with your Professor asking for special treatment with respect to the scheduling of the final
exam.
The final exam will be 90 minutes long and will likely consist of c. 25-35 multiple choice questions, 10-15
fill-in-the-blank question, plus 3-4 short answer questions. The precise format will be discussed, in class,
in the weeks prior to the exam.
Academic Misconduct
Students should note that copying, plagiarizing, or other forms of academic misconduct will not be tolerated.
Any student caught engaging in such activities will be subject to academic discipline ranging from a mark
of zero on the assignment, test or examination to dismissal from the university as outlined in the academic
handbook. Any student abetting or otherwise assisting in such misconduct will also be subject to academic
penalties.
MGTA05 Course Text Book
Foundations of Business Management
Chris Bovaird
McGraw Hill Ryerson
2017
The textbook is available in hard or soft copy from the UTSC bookstore.
12
Key Dates & Course ScheduleFall 2018
Please Note: This lecture schedule was drafted in August (several weeks before the start of the semester).
This is the anticipated course schedule. The exact date of the mid-term test will not be known until late
September. This schedule is subject to change due to illness, power outages, fire drills, snowstorms, etc.
Listen for announcements and updates in class. Look for announcements on Quercus.
Lecture
Number
Dates Topic / Subject Read
1 Sept 4 Intro & Overview + What is A Business? Chapter 1
2 Sept 11 What People Need and Want: Products Chapter 2
Sept 12 Complete the AEHC 2%
3 Sept 18 Factors of Production Chapter 3
4 Sept 25 Owning & Controlling the Factors of Production Chapter 4
5 Oct 2 Buyers & Sellers Interact: How Markets Work Chapter 5
Oct 3 1st Assignment (soft copy) due before midnight
Oct 4 1st Assignment (hard copy) due by 9:10 a.m.
Oct 9 Reading Week: No class
Week of Oct 15 Assignment #1 grades posted to Quercus
Week of Oct 15 Assignment returned by course TAs (IC-221 or IC-223)
6 Oct 16 Measuring Performance Chapter 6
Late October Mid-Term Test (exact date to be determined)
7 Oct 23 Enterprise and Entrepreneurs Chapter 7
8 Oct 30 Planning & Organising the Business Chapter 8
Week of Nov 5 Midterm Test grades posted and Test returned
9 Nov 6 Financing the Business Chapter 9
10 Nov 13 Directing the Business: Leading & Managing Chapter 10
Nov 14 2nd Assignment (soft copy) due before midnight)
Nov 15 2nd Assignment (hard copy) due before 9:10 a.m.
11 Nov 20 International Trade and Trade Protection Chapter 11
Week of Nov 26 2nd Assignment grades posted to Quercus
12 Nov 27 Catch-up, Review & Exam Preview
Dec 7 - 22 Final Examination Period
Key Dates & Course Schedule Fall 2018
Please Note: This schedule was drafted in August (four weeks before the start of the semester). This is
the anticipated course schedule. The exact date of the mid-term test will not be known until late
September. The date of the final exam will not be known until November. This schedule is subject to
change due to illness, power outages, fire drills, snowstorms, etc. Listen for announcements and
updates in class. Look for announcements on Quercus.
Lecture
Number
Dates
Read
1
Sept 4
Chapter 1
2
Sept 11
Chapter 2
Sept 12
3
Sept 18
Chapter 3
4
Sept 25
Chapter 4
5
Oct 2
Chapter 5
Oct 3
1st Assignment (soft copy) due before midnight
Oct 4
1st Assignment (hard copy) due by 9:10 a.m.
Oct 9
Week of Oct 15
Assignment #1 grades posted to Quercus
Week of Oct 15
Assignment returned by course TAs (IC-221 or IC-223)
6
Oct 16
Chapter 6
Late October
Mid-Term Test (exact date to be determined)
7
Oct 23
Chapter 7
8
Oct 30
Chapter 8
Week of Nov 5
Midterm Test grades posted and Test returned
9
Nov 6
Chapter 9
10
Nov 13
Chapter 10
Nov 14
2nd Assignment (soft copy) due before midnight)
Nov 15
2nd Assignment (hard copy) due before 9:10 a.m.
11
Nov 20
Chapter 11
Week of Nov 26
2nd Assignment grades posted to Quercus
12
Nov 27
2
Dec 7 - 22
Final Examination Period

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