Fundamentals of Management (formerly RSM100Y1)

University of Toronto St. George

Introduction to management and its subdisciplines. Themes include business in a Canadian context, the nature of corporations, corporate governance, organizational behavior, operations, and strategy.

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MGT100H1 Syllabus for Michael Khan — Fall 2018

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Course Outline
MGT100H1F Fundamentals of Management
Fall 2018
Instructor: Michael Khan, RT503 Rotman Building (105 St. George Street)
Email: Please email via Canvas to avoid spam filters
Phone: 416-978-7583
Office Hours: Refer to “Contact” information on Canvas
TA Name: Sadaf Sheikh
Email: [email protected]
(Please includeMGT100” in the subject line)
TA Office Hours: Refer to Quercus
Location: Refer to Quercus
Note: due to the number of students in this course, the TA should be your first point of contact
for academic matters. TA office hours and location will be posted on the course site (Portal).
Lecture times and locations:
BT 101
Please consult U of T maps online for room address.
Course Scope and Mission
This course is designed to introduce you to the principal functional disciplines of management. It
will develop your understanding of what organizations do, and how they are managed across a
broad range of functions. The course provides a landscape view of the academic field of
commerce, consisting of: 1. an introduction to the role of business in Canadian society; 2. an
introduction to the role and tasks of managers and leaders in business; and, 3. an introduction
to the management disciplines (strategy, marketing, human resources, operations, accounting,
and finance).
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The mission of the course is to expose beginning students to Canadian business and to provide
students with a context in which they can pursue their education in the field of commerce. Class
sessions will consist of lectures, case studies, and/or exercises.
Course Exclusions
MGT 100H1, RSM 100Y1
Required Course Materials
Contemporary Business (2nd Canadian Edition) Boone, Kurtz, Khan & Canzer packaged with
Top Hat & Wiley Plus access codes from the bookstore. Bookstore SKU: 14166761
Midterm Test
Final Exam
Research Requirement
Online quizzes
Online Quizzes
Regular quizzes will be assigned by the instructors, using the WileyPLUS platform. The
instructors will provide detailed requirements in class. All quizzes are to be completed
Quizzes will be due at 11:59pm as per the dates on course schedule on the last page of this
outline. Your lowest (or missing quiz) will be dropped (with no medical/official documentation
required) to account for illness, personal or technology related issues. Due to the amount of
time you have to complete quizzes and that your lowest/missing quiz will be dropped, no other
concession will be given for missed/late quizzes. Be sure to submit your quiz well in advance to
avoid last minute technical/internet/personal related issues. Quizzes may test any content from
before and/or content from the upcoming lecture. WileyPLUS is an online tool that comes
packaged with all new course texts at the University of Toronto bookstore or can be purchased
standalone at the bookstore cash desk. WileyPLUS contains the full e-text so if you are
comfortable studying off your computer or tablet you can save money by buying the standalone
Available in WileyPLUS is ORION, a self-study tool that can help identify what areas you’ll need
to focus on as you develop through the course. We highly recommend you make use of the
diagnostic tools, especially when preparing for midterms and exams.
If you need any technical support, contact Do not contact the
course instructor or TAs for WileyPLUS related technical questions.
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Midterm Test and Final Examination
A midterm test will be held as per the course schedule. The final exam will be scheduled during
the exam period. The midterm test and final exam will consist of a series of multiple choice
and/or short answer questions that test your knowledge of the material that is discussed in class
sessions and that is found in the textbook. In class, we will complement the material in the
textbook with examples and case studies. We assume that you have read and are familiar with
the assigned readings prior to class as we will not cover all the material in the textbook, though
you are responsible for all of it.
If you are unable to write the midterm due to illness or domestic tragedy, appropriate
documentation must be provided to Rotman Commerce Academic services for their approval.
The midterm and the final examination will test text material not covered in class as class time is
limited. The ability to self-study material will be a critical skill during your university experience.
The exam date will not be known until the applicable exam schedule is released by the Faculty
of Arts and Science. Do not book any travel before receiving the exam schedule.
Aids Allowed
No study aids are allowed. You may use a non-programmable hand-held calculator.
Research Requirement
Marketing and Organizational Behaviour researchers develop hypotheses and run experimental
studies to test these hypotheses against actual behaviour. The research requirement in this
course is intended to supplement the material on marketing and organizational behaviour by
giving you more direct exposure to research in marketing and organizational behaviour. Once
you complete this research requirement, you will be given 1 point toward your grade in this
You may fulfill the 1-credit-hour research participation requirement by:
1. Participation in one hour (credit) of research studies, or
2. Analysis of one article that report research studies, or
Note, this is not an extra credit assignment: credit-hours of participation translate into real point
(percentage) values, as determined by the professor whose course you are enrolled in (check
your syllabus). You will receive one credit-hour, towards your course requirement, for each
one-hour of research study participation you complete: each credit-hour may be comprised of
participation in two 0.5 credit-hour studies; a single 1-credit-hour study; or, an article analysis.
Please, add both the Sona Admin, rotman[email protected].net, and Behavioural
Research Lab (Team BRL), Behav[email protected], email addresses, to the
contact list of the email account linked to your Sona account (new users, see below). Further
details for registering an account are posted on Quercus.
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Top Hat software
We will be using the Top Hat ( classroom response system in class. You will
be able to submit answers to in-class questions using Apple or Android smartphones and
tablets, laptops, or through text message.
You can visit the Top Hat Overview (
Overview-and-Getting-Started-Guide) within the Top Hat Success Center which outlines how
you will register for a Top Hat account, as well as providing a brief overview to get you up and
running on the system.
You can register by simply visiting our course website:
Note: our Course Join Code is 197130. Signing up with the above link will activate a $2
discount per subscription.
Should you require assistance with Top Hat at any time, due to the fact that they require specific
user information to troubleshoot these issues, please contact their Support Team directly by
way of email (suppor[email protected]), the in app support button, or by calling 1-888-663-5491.
You must register before the start of week 2 of the course.
Many other University of Toronto courses require Top Hat (including RSM230 “Financial
Markets” in the winter of 2019).Your license is valid for these courses as well. Please ensure
your subscription extends far enough to cover all courses that may use Top Hat.
Lead Instructor:
Michael Khan
Michael Khan is an Associate Professor, Teaching Stream at the Rotman School of
Management. He has taught courses at the University of Toronto’s three campuses since 2001
in the areas of Management, Accounting and Auditing. He has won awards for teaching
excellence at both the undergraduate and MBA level. Michael obtained his B.Com. from the
University of Toronto and holds an MBA from the Schulich School of Business, York University.
He also holds the designations of: Chartered Professional Accountancy (CPA, CA), Certified
Information Systems Auditor (CISA) and Certified Information Technology Professional (CITP)
and is also Certified in the Governance of Enterprise Information Technology (CGEIT). He
currently trains CPA students for CPA Ontario. Michael’s professional experience includes roles
at Ernst & Young, Deloitte and his independent consultancy practice.
This course is team taught by various industry specialists to enhance the learning experience
where appropriate.
Missed Assignments/Midterms
Students who miss a test or assignment for reasons entirely beyond their control (e.g. illness)
may submit a request for special consideration. Provided that notification and documentation
are provided in a timely manner, and that the request is subsequently approved, no academic
penalty will be applied.
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In such cases, students must notify Rotman Commerce on the date of the missed test (or due
date in the case of course work) and submit supporting documentation (e.g. Verification of
Student Illness or Injury form) to the Rotman Commerce Program Office within 2 business
days of the originally scheduled test or due date. Students who do not provide Rotman
Commerce or the instructor with appropriate or sufficient supporting documentation will be given
a grade of 0 (zero) for the missed test or course deliverable.
Documentation submitted in support of petitions for missing tests and assignments must be
original; no faxed or scanned copies will be accepted.
Students who follow the above procedures will write a make-up exam at a time and date
determined by the instructor. Failure to do so will result in a grade of zero.
Note that the physician’s report must establish that the patient was examined and
diagnosed at the time of illness, not after the fact. Rotman Commerce will not accept a
statement that merely confirms a report of illness made by the student and documented
by the physician.
Submission of Assignments
Late submissions of any assignment may be considered; however, a resolution may be
determined at the instructor’s discretion and may include an academic penalty.
Accessibility Needs
The University of Toronto is committed to accessibility. If you require accommodations for a
disability, or have any accessibility concerns about the course, the classroom or course
materials, please contact Accessibility Services as soon as possible:
accessibili[email protected].ca or
Academic Integrity
Academic Integrity is a fundamental value essential to the pursuit of learning and scholarships
at the University of Toronto. Participating honestly, respectively, responsibly, and fairly in this
academic community ensures that the UofT degree that you earn will continue to be valued and
respected as a true signifier of a student's individual work and academic achievement. As a
result, the University treats cases of academic misconduct very seriously.
The University of Toronto’s Code of Behaviour on Academic Matters outlines the behaviours that
constitute academic misconduct, the process for addressing academic offences, and the
penalties that may be imposed. You are expected to be familiar with the contents of this
document. Potential offences include, but are not limited to:
In papers and assignments:
Using someone else's ideas or words without appropriate acknowledgement.
Submitting your own work in more than one course without the permission of the
Making up sources or facts.
Obtaining or providing unauthorized assistance on any assignment (this includes
collaborating with others on assignments that are supposed to be completed
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On test and exams:
Using or possessing any unauthorized aid, including a cell phone.
Looking at someone else's answers
Misrepresenting your identity.
Submitting an altered test for re-grading.
Falsifying institutional documents or grades.
Falsifying or altering any documentation required by the University, including (but not
limited to), medical notes.
All suspected cases of academic dishonesty will be investigated by the following procedures
outlined in the Code of Behaviour on Academic Matters. If you have any question about what is
or is not permitted in the course, please do not hesitate to contact the course instructor. If you
have any questions about appropriate research and citation methods, you are expected to seek
out additional information from the instructor or other UofT resources such as College Writing
Centres or the Academic Success Centre.
At times, the course instructor may decide to communicate important course information by
email. As such, all UofT students are required to have a valid UTmail+ email address. You are
responsible for ensuring that your UTmail+ email address is set up AND properly entered on the
ROSI system. For more information please visit
Forwarding your email to a Hotmail, Gmail, Yahoo or other type of email
account is not advisable. In some cases, messages from addresses sent to Hotmail,
Gmail or Yahoo accounts are filtered as junk mail, which means that important messages from
your course instructor may end up in your spam or junk mail folder.
Quercus and the Course Page
The online course page for this course is accessed through Quercus. To access the course
page, go to the UofT Portal login at and log in using your UTORid and
password. Once you have logged in, look for the My Courses module where you’ll find the link
to all your course websites. If you don’t see the course listed here but you are properly
registered for the course in ROSI, wait 48 hours. If the course does not appear, go to the
Information Commons Help Desk in Robarts Library, 1st floor, for help, or explore the Portal
Information and Help at and
review the Frequently Asked Questions.
Recording Lectures
Lectures and course materials prepared by the instructor are considered by the University to be
an instructor’s intellectual property covered by the Canadian Copyright Act. Students wishing to
record a lecture or other course material in any way are required to ask the instructor’s explicit
permission, and may not do so unless permission is granted (note: students who have been
previously granted permission to record lectures as an accommodation for a disability are, of
course, excepted). This includes tape recording, filming, photographing PowerPoint slides,
Quercus materials, etc.
If permission is granted by the instructor (or via Accessibility Services), it is intended for the
individual student’s own study purposes and does not include permission to “publish” them in
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anyway. It is absolutely forbidden for a student to publish an instructor’s notes to a website or
sell them in any other form without formal permission.
SUS101: Saving Paper in Courses
“Each year at U of T, an estimated 10 million sheets of paper are used in the printing of
lecture slides, tests, assignments, and other course materials in 1st and 2nd year courses
alone” (Sustainability Office, University of Toronto). In order to reduce this number, we are
taking part in a program called “SUS101: Saving Paper in Courses”.
Please do your part in helping to conserve paper in this (and all other) courses. Consider the
following ideas:
Avoid printing electronic documents get used to working with them from digital format
(you will need to do this in your professional careers);
Make your own notes in electronic documents (e.g. MS Word, Excel, Google Docs, etc);
If you are printing, make sure you select double-sided printing (available at all libraries);
Take leadership and share your concerns and ideas with all of us so we can improve our
Since RSM100 is a preparatory class on management and organizations, we aim to run the
course in a way which will be consistent with the world of business - where many of you will
spend your working lives. We strive to provide accurate information, quality materials, and good
service consistent with our obligations to maintain the high academic standards of the University
of Toronto.
We expect that you will conduct yourself in a way that prepares you for the working world:
We start on time, so please do not arrive late and disrupt others. Leaving class early is
also disruptive to your colleagues and will not be permitted unless you have made prior
arrangements with the instructor.
Please, always turn off your cell phone, pager, and watch alarms.
Please do not use computers in class for purposes EXCEPT taking notes on the lecture.
Using your laptop to message on Facebook, play Solitaire, or otherwise surf the web are
unacceptable in-class activities, and will be treated as disruptive behaviour if detected.
Please do not eat in class; (drinking water or coffee are acceptable exceptions to this
rule, but please remove your trash when you’re finished.)
During the class, respect the learning opportunities of others. DO NOT CHAT WITH
be asked to leave the lecture hall.
Keep up to date. Make sure that you know the class schedule. Check on the course web
page for updates and posted materials.
Our expectation is that you will not only participate in class discussions for the benefit of
your own learning, but also for that of others.
Finally, welcome to the course! We sincerely hope that you succeed in, benefit from, and enjoy
this course!
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Appendix B Tentative Course Schedule
Due Online at
Introduction to Commerce & Canadian
Business History
1, 3
Business, Society & Wealth Creation
5, 6
Managing and Leading in Organizations
Quiz 1 (Chaps
1, 3, 5, 6)
Due Sep 22nd
Strategic Human Resource Management
Corporate Social Responsibility
Quiz 2 (Chaps
2, 7, 8)
Due Oct 7th
Midterm Examination October 16, Time
5:00 7:00 p.m. Covering Material from
Sessions 1-5
Business Strategy and Accounting
4, 15, 17
Operations Management & Teamwork
9, 10
Reading Week No Class
Canada in World Markets
Climate Change and its Impact on Business
Quiz 3 (Chaps
4, 9, 10, 15,
16, 17)
Due Nov 18th
Business & Government and Walmart Part I
Walmart Integrated Case Analysis Part II
and Course Wrap-up
15, 17
As per
December Final Exam (Cumulative)
Last Updated: September 6, 2018

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