MGMT-6064 Lecture Notes - Lecture 11: Nonverbal Communication, Interpersonal Communication, Proxemics
Document Summary
Topics: communication model, importance of nonverbal communication, barriers to effective communication, improving interpersonal communication. Communication is often referred to as the backbone of project management some experts say that communication is 90% of a project manager"s job - pmi. Project teams were asked what makes (one) project succeed. Over 95% of team members said that good communication was the reason for their success. Over 95% said that poor communication was the reason for their failures. Clearly communication appears to be the key to project success. - sue dyer. One out five projects is unsuccessful due to ineffective communications. - pmi. Most communication models include the following components: sender, message encoding medium, receiver decoding feedback noise. What is noise": anything that blocks, distorts, or changes the message from the receiver to the sender, noise can occur anywhere in the communication model.
