NURS 1112 Chapter Notes -Active Listening, Plant Defense Against Herbivory, Heart Sounds
Document Summary
Describe the following therapeutic communication approaches and how the nurse would use each in building a relationship with a client: active listening. Being attentive to what the patient is saying both verbally and non-verbally. It enhances trust and facilitates patient communication because it demonstrates acceptance and respect for the patient. S sit facing the patient (posture) which indicates you are interested and willing to listen to the patient. O keep an open posture (arms and legs uncrossed) which means you are open to what the patient is saying. L lean forward to the patient which means you are engaged in what the patient is saying. R relax and be comfortable with the patient. Commenting on how the patient looks, sounds or acts. Stating observations often helps the patient communicate without the need for extensive questioning, focusing or clarification. Empathy is the ability to emotionally and intellectually understand another person"s reality. ex.
