BUAD 304 Study Guide - Final Guide: Affirmative Action, Group Dynamics, Energizer
Document Summary
Layers of diversity: organizational dimensions division/department, work content/field. Education: prepare nontraditional managers + help traditionals overcome prejudice. Exposure: to people with different backgrounds, personal relationships form. Problem solving becomes a way of life, not a part time activity. Effectiveness is measured by the group"s collective outcomes. Task roles define and pursue a common purpose. Procedural technician: routine duties (handing out materials, rearranging seats: recorder: documenting discussions + outcomes. Punctuated equilibrium: groups have periods of stable functioning, until an event causes dramatic change in norms, roles, objectives. Group establishes and maintains new norms of functioning, returning to equilibrium. Option 1: include/exclude outgrowth of affirmative action programs. Option 2: deny deny differences exist, success determined by performance . Option 3: assimilate (given time, all diverse ppl will learn to fit in) orientation programs. Option 4: suppress differences are discouraged when this is the strategy. Option 5: isolate maintains the status quo by isolating the diverse person.
