MGTA01H3 Chapter Notes - Chapter 10: Job Satisfaction, Flextime, Job Sharing
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MGTA01H3 Full Course Notes
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=> psychological contract: the set of expectations held by an employee concerning what he or she will contribute to an organization (contributions) and what the organization will provide the employee with (inducements) in return. In a sense, a psychological contract resembles a legal contract. If either party perceives an imbalance in the contract, that party has the right to seek a change. An example can be seen in the employee asking for a pay raise, promotion or a bigger office, if he or she has fulfilled or surpassed her part of the contract. If her demands are not met, he or she has the option of putting forth less effort or looking for another job. This shows that employees want to be valued by their employers, and must be given the right inducements in order to maintain their contributions to the organization. => human relations: interactions between employers and employees and their attitude towards one another.
