COMMERCE 1BA3 Lecture Notes - Human Relations Movement, Corporate Social Responsibility, Social Cognitive Theory
22 Apr 2013
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Document Summary
Interpersonal: establishing and maintaing interpersonal relations (figurehead role, leadership role) Informational: concerned with various ways managers receive and transmit information (monitor role, disseminator role) Decisional: deal with decision making (entrepreneur role, negotiator role: managerial activities. Routine communication: formal sending receiving of information. Traditional management: planning, decision making and controlling. Networking: interaction with people outside of the organization. Human resource management: motivating, reinforcing, disciplining, punishing, managing conflict, staffing, training and developing employees. Emphasis on these various activities is related to success. Networking is related to quickly moving up the company ranks. Hr is related to employee satisfaction and unit effectiveness: managerial agendas. Agenda setting: what a manager wants to accomplish for an organization. Networking: establishes a wide formal and informal netword of key people in and out of a company. Agenda implementation: use networkd to implement agenda. High degree of informal interaction and concern with people issues are necessary for managers to achieve their agendas.
