ITM 100 Lecture Notes - Web Conferencing, Web 2.0, Thomas Friedman

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 100
• Professor: Deb Fels

Document Summary

Chapter 1 information systems in global business today. There are three interrelated changes in technology: emerging mobile digigtal platform, growth of online software, and growth in cloud computing. Managers using social networking to improve collaboration, and knowledge sharing. Collection of computers begin performing tasks on the internet rather than being performed on a corporate computer. Business applications sold online rather than as a boxed software iphone, ipad, itunes. Google apps, sites, and lotus connections are used by more than 100 million businesses around the world to support blogs, meetings, and project management. Powerful analytics provide immediate performance information to managers to help decision making. Video and web conferencing to improve decision making. Enables employees to interact as online communities using blogs, e-mail, and im services. Facebook creates new opportunities for businesses to collaborate with customers. Internet, netbooks, ipads, iphones, and bb allows people to work away from the traditional office area. Customers help firms define new products and services.