BU385 Chapter Notes - Chapter 1: Working Animal, Human Relations Movement, Lean Manufacturing
Document Summary
Operations management the management of processes or systems that create goods and/or provide services. A system is a set of interrelated parts that must work together. Process a series of linked actions, changes, or functions bringing about a result. There are three types of processes: core, support and managerial. Core or operational processes directly create goods and services. Activities performed by management that falls into operations management: Efficiency operating at minimum cost and time. A large percentage of a company"s expenses occur in the operations area. A large number of management jobs are in operations management. Activities in all of the other areas of business organizations are all interrelated with operations management activities. A typical organization has three basic functions: operations, finance, and marketing; these three functions must work together for a business to succeed. The operations function performs all the activities directly related to producing goods or providing services.
