Management and Organizational Studies 3344A/B Study Guide - Oc Transpo, Homicide, Ant-Zen

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Postal shootings, octranspo shootings (4 dead, 2 injured), concordia (4 dead), l"ecole polytechnique (28 shot, Violence: an actual physical assault or threat of an assault. Aggression: behaviour by an individual(s) within or outside organization that is intended to physically or psychologically harm a worker(s) and that occurs in a work-related context. Harassment: engaging in annoying or embarrassing conduct against a worker in a workplace conduct that is known or ought responsibly to be known as unwelcome. Mobbing: using in europe to refer to bullying. Bullying: aggressive, nonpsychical behaviours perpetrated by organizational members over a prolonged period of time. Sexual harassment: intentional, persistent and unwelcome sexual conduct or remarks that occur despite resistance from the victim. Gender harassment: comments or actions seen as creating a hostile environment based on gender. Unwanted sexual attention: persistent and unwelcome sexual comments/attention. Sexual coercion: the attempt to extort sexual cooperation; can take the form of subtle or explicit job-related threats.