Health Sciences 3040A/B Chapter Notes - Chapter 4: Expectancy Theory, Belongingness, Tranche
9 Mar 2014
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Chapter #4: motivating people: emphasize that motivation is situation. Process perspectives: people think a relationship is fair when they perceive that their outcomes are proportionate to their perceived contributions or inputs, the greater the inequity the greater the motivation to resolve it. Job outcomes (pay raises, promotions, etc. ) and negative experience is the first component: valences are individual feelings about job outcomes. Instrumentality is the third component, which is the belief that their job outcome is dependent upon their performance. Incentives/rewards should be attractive to employees, rules for attaining these rewards must be clear, and must perceive their efforts will get the rewards. Motivating health care professionals: helpful when persuading clinicians to abandon detrimental behaviors such as excessive use of resources. Important to include leaders in changing doctor behavior. Nurses: 40% of hospital nurses are dissatisfied with their jobs, voluntary turnover is around 21% (big problem, the work environment is very poor for nurses which contributes to the turnover.
