MGMT 2803 Chapter Notes -Critical Role, Interpersonal Communication
21 Mar 2014
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Document Summary
Mgmt 2803 case 2: pursuing information systems technology in the public sector. This case is used to exemplify the difficulty faced with instigating it technologies into the city of montreal"s systems. The city is faced with a severe communication breakdown between the managers about implementing and learning the newly created. This evaluation will dissect the vital influences behind the design and implementation of these new systems, and provide a response strategy in an attempt to improve the issue. The city of montreal"s information services unit addressed being overwhelmed with requests for assistance by regionalizing their systems development. The specific strategy currently be used is not effective. It requires the immense participation from all levels of the city to successfully implement transformation. In addition, the current managers are cautious about implementing the new it systems, despite the technical substructure in place at the city of montreal.
