COMM 181 Study Guide - Union Shop, Equity Theory, Total Quality Management

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8 Apr 2014
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Technology and quality, 4) responses to environment and climate change, 5) The small-business owner saves money, time and resources by outsourcing tasks such as accounting and payroll. Job: a group of related activities and duties: position: specific duties and responsibilities performed by only one employee, work: tasks or activities that need to be completed. Job analysis: process of obtaining information about jobs by determining the duties, tasks, or activities and the skills, knowledge, and abilities associated with the jobs. Job specifications: statement of the needed knowledge, skills, and abilities of the person who is to perform the position. The different duties and responsibilities performed by only one employee: standards of performance: set out the expected results of the job. Chapter 7: direct compensation: employee wages and salaries, incentives, bonuses, and commissions. Job evaluation system: job ranking system, job classification, point system, factor comparison system.